How Do I Contact Support?
Looking for a personalized lesson plan, help with theory, or guidance for your musical journey? Our Musora Mentors Team is here to help. Reach out to mentors@musora.com for any guidance you need.
Permanently, in the bottom right corner of your screen, is Musora's Support Portal––represented by a "?". Clicking that will bring up our support window where you can either reference our FAQ pages or directly ask us a question yourself!
‼️ Frequently Asked Questions (FAQ)
Under our "Answers" tab is a list of all of Musora's most frequently asked questions. Here you can find answers to common questions like "How do I change my Email?" & "How do I access another Instrument?". Before contacting us directly, we suggest you check this page out to see if we've already answered your question!
🆘 Asking Musora Directly
Under our "Ask" tab, you can directly contact us with a question you have about our website, our lessons, or anything else about platform itself! When submitting a question, use the Subject line for a brief overview of your issue (ex. "Lesson Confusion", "Need Help with Account"). Below that, you can describe your issue in detail. To further help us solve your problem, include screenshots that highlight what your issue is.
It may take us a bit to respond, but we will be sure to get back to you about your question!
💬 Need Help?
Still have questions? Our Support Team is a click away and always ready to help. Reach out anytime support@musora.com