The Video Isn't Working. What can I do?

📌 Quick Index

• If Your Video Won’t Load
• If Your Video Keeps Pausing or Buffering

🎥 Having Trouble With Video Playback?

Even on reliable devices and browsers, issues can pop up—like a video not playing, no sound, or constant buffering. Here are some quick tips to help get things running smoothly:

🔄 If Your Video Won’t Load

1. Clear your cookies and cache: This often clears up loading issues and speeds things up.
2. Try a different browser or device: We recommend Google Chrome for the smoothest experience on our site.

Need help clearing your browser’s history? Tap on your browser below for step-by-step instructions:

• Google Chrome
• Firefox
• Safari
• Microsoft Edge
• Internet Explorer (if you're feeling nostalgic)

⏸️ If Your Video Keeps Pausing or Buffering

Try lowering your video resolution to reduce load times:

1. Click the gear icon or "1080p" in the bottom-right corner of the video player.
2. Choose a lower resolution like 720p, 540p, or 360p.
3. Adjust the quality to match your internet speed and device for smoother playback.

💬 Need Help?

Still have questions? Our support team is just a click away and happy to help! support@musora.com